Outreach Grid User 1463930916

Welcome to the User App provided by Outreach Grid!

Report Sightings of Homelessness: Record locational data for client encounters, encampments, and incidents. Manage Clients: Record case notes, complete assessments, track services and resources used over time, and notify service providers of observed hazards.

The current version of the application focuses on the Clients, Camps, and Incidents feature. With the app, users will have access to:

• View a map displaying clients, encampments, and incidents.
• Access detailed information about clients, encampments, and incidents, including names, descriptions, media, and GPS coordinates.
• Engage in real-time chats with other users during client encounters and incidents.
• Utilize GPS for turn-by-turn directions and track current locations.
• Create new incidents by selecting the type of incident through a simple tap.
• Add new clients and document the location of their encounters.
• Associate incidents with existing clients or encampments.
• Create new encampments by setting a location on the map and providing a name and description.
• Access a Dashboard page featuring account details and options to contact support or log out.
• Receive automatic updates for the app as they become available.
• View recent activities under the "My Activities" tab such as camp and incident creations.
• Receive push notifications for chat messages when interacting with other users via incident chats.
• Add case notes and upload camp media.
• Assign or match clients to available inventory items like shelter beds.
• Request client assignments for inventory use from other users.
• Experience Quality of Life (QOL) changes like consistent background colors in the Clients tab and My Activities tab.
• Prompt users for updates when necessary and enhance GPS directions.
• Extend shelter reservations directly through the app interface.
• Display same-day operating hours for inventory items.
• Allow users to cancel reservation requests at their convenience.
• Automatically extend reservations to the next day if made outside operating hours on the current day.
• Easily view all reservable inventories along with their operating hours on the updated dashboard.
• Identify which assessments have been completed for individual clients